Our Story: From Reactive to Proactive

TTAM Ltd. was founded on the belief that financial management should fuel your life—not drain it.

Tervel Mihaylov – Director & Founder (MAAT)🏆

"I believe the best client-accountant relationships are built on trust, not fear. My goal is for our clients to call us first when they have an idea, not last when they have a crisis."

Tervel is a Member of the Association of Accounting Technicians (MAAT) and the driving force behind TTAM’s client-first philosophy. With years of experience across accounting, tax planning, and business advisory, he is committed to redefining what a modern accountancy practice looks like—prioritizing transparency over tradition.

What makes Tervel different:

• Direct Access: Tervel believes in being available. You won't be routed through gatekeepers; you get direct, expert advice when you need it most.

• Forward-Thinking Strategy: Every conversation is centered on the future. Tervel doesn't just report on what happened last quarter; he helps you plan for what’s coming next.

• Jargon-Free Clarity: Complex tax and accounting rules are translated into clear, actionable insights. No confusion, just confidence in your numbers.

• Community Leadership: Beyond TTAM, Tervel is an active member of the Bristol AAT Committee, where he helps shape the standards of the profession and supports the local accounting community.

Outside of TTAM:

Tervel is passionate about helping Bristol’s small business community thrive. He regularly mentors start-ups through local enterprise networks, believing that accessible, proactive accounting is the key to long-term business success.

Professional Credentials:

• Committee Member: Bristol AAT (Association of Accounting Technicians)

• MAAT: Member of the Association of Accounting Technicians

• ACSP: Authorised Corporate Service Provider for Companies House

• HMRC ASA: Registered Tax Agent (Payroll, Corporation Tax, Self-Assessment)

• Certified Expert: Xero, QuickBooks, Sage, and FreeAgent

Trayana Mihaylova – Operations & Client Experience Director✨

"We believe our clients deserve a proactive partner, not just a service provider. I am here to ensure that your experience with TTAM is as seamless as it is supportive."

Trayana is the architect of the TTAM client journey. She has built the systems that allow us to provide a premium, high-touch service to every business we partner with. Her focus is simple: ensuring that every interaction you have with TTAM is professional, organized, and helpful.

What Trayana does for you:

Anticipatory Support: You receive guidance and reminders well in advance, removing the "deadline dread" from your calendar.

Seamless Transitions: Whether you are moving to the cloud or joining us from another firm, Trayana manages the complexity so you don't have to.

Clarity & Speed: No jargon, no waiting. You get clear answers and fast responses every time you reach out.

Personalized Attention: Trayana treats your business goals as her own, ensuring you feel heard, valued, and understood.

Why this matters: In many firms, communication is an afterthought. At TTAM, Trayana makes it the priority. By applying systems-thinking to our operations, she ensures that filings are never missed, questions are never left unanswered, and your experience is defined by professionalism rather than bureaucracy.

Background: With extensive experience in operations management and client relations, Trayana brings a structured, strategic approach to the world of accounting. She ensures TTAM runs with maximum efficiency so that our clients experience pure professionalism without the weight of unnecessary bureaucracy.

Our Commitment to You
When you work with TTAM, here's what you can expect:

No phone tag. No gatekeepers. No "your accountant is in a meeting." If we can't answer immediately, we'll call you back the same day.
                                                                                                                                                                                                                               We'll Answer When You Call   

Accounting has enough jargon. We'll translate everything into plain English and ensure you genuinely understand your financial position.
                                                                                                                                                                                                                               We'll Explain, Not Confuse     

Tax planning happens throughout the year, not on January 30th. We'll proactively identify opportunities to save you money legally.
                                                                                                                                                                                                                               We'll Plan Ahead With You     

Cloud migration, HMRC submissions, Companies House filings, payroll processing—we handle the technical details so you don't have to.

                                                                                                                                                                                                                              We'll Handle the Complexity     

If something's not in your best interest, we'll tell you—even if it means less revenue for us. Your success matters more than our billing.
                                                                                                                                                                                                                              We'll Be Honest                         

Your goals. Your challenges. Your preferred communication style. You're a person, not a file number.
                                                                 

                                                                                               We'll Remember What Matters to You